We want you to be completely satisfied with your purchase. If for any reason you’re not, we’re here to help.
Overview
Most products can be returned for a refund within 90 days of purchase
To be eligible for a return, your item must be unused and in the same condition as when you received it.
Please note: Custom-made products, such as headrails, valances, and made-to-measure blinds, are non-returnable.
Kindly refrain from sending your purchase back to the manufacturer. All returns should be sent directly to us.
Refunds
Once we receive your return, we’ll inspect it and send you an email confirming receipt. We’ll also let you know if your refund has been approved.
If your refund is approved, it will be processed, and a credit will be applied to your original payment method within a few business days.
Late or missing refunds
If you haven’t received your refund yet:
- Double-check your bank account.
- Contact your credit card company—sometimes it takes a little while for refunds to be officially posted.
- Reach out to your bank, as there might be a processing period before the refund shows up.
If you’ve done all of this and still haven’t received your refund, please contact us at info@jcblinds.com.
Sale items
Only regular-priced items are eligible for refunds. Unfortunately, sale items cannot be refunded.
Shipping returns
To return your product, you should mail your product to:
JC Blinds
765 N. Main Street #131-B9
Corona, CA 92878
Please note that return shipping costs are your responsibility and are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
For expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we’ll receive your returned item.
Need help?
If you have any questions about our return and refund policy, feel free to reach out to us at info@jcblinds.com. We’re here to help!